Coaching
Coaching Credentials
Many colleagues engaged in coaching have requested a process to formally recognize their TDIMA coaching knowledge, abilities, skills and experience that would could be included in their professional resume or CV.
Consistent with TDIMA vision to develop new knowledge, research, measure and evaluate coaching activities specific to health care improvement, the creation of Credentials for Coaching will meet individual desires for formal recognition of coaching capabilities while building a TDIMA coaching registry to list those with coaching skills and draw from the credentialing applications to contribute to the body of knowledge of coaching health care improvement.
Once the Coaching e-Portfolio is submitted, The Dartmouth Institute Microsystem Academy will award credentials to the coach based on their level of completion. Review will occur every three years through a web based electronic module and updating of resume/CV.
TDIMA has recently award coaching credentials to 21 students, who hailed from around the U.S. and Sweden. Credentials are issued twice a year and must be renewed every three years from date of issue. See the list of individuals who recently received credentials.
Benefits of Credentialing
- Access to password protected virtual coaching community “Coaches Corner” containing: Threaded coaching conversations, TDIMA preferred coaching registry, case studies and vignettes, reading list and new publications and resources for coaching.
- 10% discount to annual “Coaching Retreat & Reunion”
- Inclusion in TDIMA preferred coaching registry
Levels of Credentials
Based in Dreyfus and Benner "novice to expert" framework, coaches are invited to consider their own "coaching" development, experiences and expertise and submit an ePortfolio to be considered for the following levels:
eCTC Credentialing Table (all application fees are for 3 years)
| Level and Years of Coaching Experience | Description | Required Submission | Resources to Consider |
|---|---|---|---|
|
One (1-2 years) Application Fee: $299.00 |
Completed microsystem coach education and has coached 1 clinical microsystem for 6-12 months. | Evaluation from clinical microsystem members in written format with action plan for coaching improvement and continued development. Documentation: Improved interdisciplinary team function and desired improvement outcomes, along with enhanced microsystem leader effectiveness. |
|
|
Two (2-3 years) Application Fee: $299.00 |
Has coached 3-6 microsystems for 12-18 months. | Evaluation same as Level 1 with additional feedback from leaders of the microsystems. Action plan completed for improvement with documented evidence of improvement. |
Same as Level 1
|
|
Three (2-4 years) Application Fee: $399.00 |
Previous levels including > 6 microsystems coached and 1 mesosystem for 12-18 months Regularly collaborates with organizational leadership to link strategic improvement with coaching activities. Creates coaching network infrastructure and supports coaches Teaches coaching |
Same as previous levels with additional feedback from organization leaders and coaches. Action plan for continued development completed and reviewed semi-annually. Additional documentation includes the implementation of timely, user-friendly two-way communication/information transfer among front line microsystems, mesosystem leaders and macrosystem senior leaders. |
Same as Level 1 & 2
|
|
Four (4-6 years) Application Fee: $599.00 |
Previous levels plus coaching of whole organization Regular contributions to broader coaching community through conferences, teaching, web/teleconference participation, presenting at conferences and contributing to websites via blogs and sharing sites or newsletters. |
Same as previous levels with continued feedback from leaders at all levels of the organization and coachees. Developmental plan created and reviewed semi-annually with coach colleagues at same level or above. |
Same as Level 1, 2, 3
|
|
Five (5+ years) Application Fee: $599.00 |
All previous levels. Mentor to other coaches Involved in regional, national coaching network(s) Publishes coaching manuscripts in journals, presents and teaches within formal settings. eg. Organizational quality education council or institute, academic institutions Develops original materials and tools to support coaching. |
Same as above. Evidence of sustainability of coaching goals by those coached once the coach transitions forward and continued coach growth and development in the organization. |
Same as Level 1, 2, 3, 4 Include in resume/CV:
|