NEW Coaching Program: From Tools to Relationships
Format: Two face-to-face sessions and Two Adobe Connect (Virtual) Sessions.
Aim: Develop Team Coaching communication and conflict management skills to achieve health care improvement. (Conflict Management, Emotional regulation, Motivation, Inspiration, Active listening, Humble inquiry and Relational Coordination.)
Description: This five month program consists of didactic, demonstration, practice, and feedback to support individual learning and practice.
Audience: Anyone coaching interprofessional improvement teams who would benefit from additional knowledge, skills and attitude r/t communication and conflict management in a rapidly changing health care environment.
Format: Action learning series. Didactics mixed with action periods to practice new skills in daily coaching. Two face-to-face sessions and Two Adobe Connect Sessions.
Schedule: Launch of the program will occur in September with advance reading, videos, a reflective exercise and self assessment surveys. Each registrant will be assigned to an expert faculty member for individualized coaching and support.
October 10th, 11th and 12th (6pm Welcome and Dinner Thursday evening, 0800-1700 Friday, 0800-1pm Saturday) Face-to-Face session at Dartmouth.
November 15th: 11:00am - 1:00pm Adobe Connect
December 7th: 8:30am - 4:30pm Face-to-Face Session at Marriott World Center, Orlando, Florida (Pre-Conference to IHI Annual Forum)
February 21st: 11:00am -1:00 pm Adobe Connect (Final Session)
Registration fee: $2000.00
Includes: All course materials, Adobe Connect access, Individual coaching by faculty from the American Academy on Communication in Healthcare (AACH)
Please note: The registration fee does not cover travel or accommodations for October 10th - 12th at Dartmouth or December 7th at IHI Pre-conference.
Any questions please email: Marjorie.Godfrey@dartmouth.edu
The Dartmouth Institute Microsystem Academy is proud to develop, host and participate in events that showcase improvement experiences, advances in new knowledge and information, and promotes continued learning nationally and internationally. We design and host the annual Coaching Retreat and Reunion each year, and also host a new multi-day event to showcase and advance improvement knowledge across the various centers of The Dartmouth Institute for Health Policy & Clinical Practice.
We participate in several national events each year, including the Institute for Healthcare Improvement's Annual National Forum and its Annual International Summit on Improving Patient Care in the Office Practice and the Community, where we offer full days on clinical microsystems using case studies from organizations engaged in adapting clinical microsystem knowledge and theory across the continuum of care.
We also participate internationally at the Annual International Clinical Microsystem Festival in Jönköping Sweden, Qulturum , the International Forum on Quality and Safety in Healthcare, and the Relational Coordination Research Collaborative.