Fee: $99 (waived if completed 30 days after completion of the Team Coaching Program)

Description:

• Has completed Microsystem team coach program.
• Has coached one clinical or supporting microsystem for 5-12 months.
• Provide resume or CV

Fee: $199

Description:

• Has completed requirements for Novice 1.
• Has coached at least one clinical microsystem for 12-18 months.
• Creates an individual team coach development action plan for continued development -includes Assessment and Development tool and documented evidence of growth including peer review (Reflective Best Self) and feedback from the team/leaders coached (templates provided).
• Participated as a partner in Co-Coaching (Novice/Intermediate or Novice/Novice).

Templates:

a) Assessment and Development Tool
b) Team Coach Development Action Plan
c) Coaching Evaluation by Coachee (IEHSS will send aggregate results to coach – email script here)
d) Leader Evaluation (IEHSS will send aggregate results to coach – email script here)
e) Team Coaching Evaluation by Coachees Results Summary
f) Team Coaching Evaluation by Leaders Results Summary
g) Reflected Best Self Materials (email iehss.admin@unh.edu for templates)

Fee: $299

Description:

• Has completed requirements for Novice 2 including updated Development Action Plan, Assessment and Development Tool and Coachee, Leader and Peer Feedback (Reflective Best Self) (templates provided).
• Has completed Myers-Briggs Type Indicator, CliftonStrengths and Thomas-Kilmnann Conflict Mode Instrument.
• Is experienced in coaching 6 microsystems or more and 1 mesosystem for 1-2 years. Has completed LEAN Yellow Belt certification.
• Has completed relationship building communication (TCRP, PEP) and relational coordination programs (Relational Dimensions of Improvement and Change).
• Can independently coach a team and leaders with minimal support.
• Participates as a partner in Co-Coaching (Intermediate to novice, Intermediate/Intermediate or Intermediate to Senior)
• Is current in revisions, updates, innovation, materials, resources, applied microsystem theory learning platforms and supportive technology (e.g., ImproveApp Structure and Process and RēsWell.).
• Regularly collaborates with organizational leadership (micro-meso-macro leaders) to link strategic improvement with team coaching activities.
• Contributes to teaching team coaching in a variety of settings.
• Develops team coaching network within context of team coaches and helps to facilitate team coaching network support.

Templates:

a) Assessment and Development Tool
b) Team Coach Development Action Plan
c) Coaching Evaluation by Coachee (IEHSS will send aggregate results to coach – email script here)
d) Leader Evaluation (IEHSS will send aggregate results to coach – email script here)
e) Team Coaching Evaluation by Coachees Results Summary
f) Team Coaching Evaluation by Leaders Results Summary
g) Reflected Best Self Materials (email iehss.admin@unh.edu for templates)
h) Teaching Worksheet

Fee: $399

Description:

• Has completed requirements for Intermediate Coach including updated Development Action Plan, Assessment and Development Tool and Coachee, Leader and Peer Feedback (Reflective Best Self) (templates provided).
• Has coached 12 microsystems and at least 12 mesosystems for at least 4-5 years independently in multiple health system contexts.
• Has completed LEAN Green Belt certification.
• Certified in other specialty domains specific to i.e.: communication, relationships, relational coordination, leadership, and NCQA.
• Regularly collaborates with organizational leadership (micro-meso-macro leaders) to link strategic improvement with team coaching activities.
• Coaches multiple levels of organizations including leadership at multiple levels of the organization.
• Can independently oversee team coaching programs.
• Mentors 1-2 team coaches, teaches in formal development programs.
• Participates as a partner in Co-Coaching (Senior to novice, Senior to intermediate, Senior/Senior)
• Involved in team coaching networks and presents team coaching impact and results.
• Active in web based social media, blogs, virtual and in person learning sessions.
• Participates in research about team coaching, leadership and improvement.
• Submits a portfolio of team coaching experience including case studies demonstrating the team coaching model, process and outcome measures, specific team coaching strategies and dashboards for subgroups who have been coached.
• An interview, observation (team and leadership coaching and teaching) and evaluation by a selected committee is part of the process.

Templates:

a) Assessment and Development Tool
b) Team Coach Development Action Plan
c) Coaching Evaluation by Coachee (IEHSS will send aggregate results to coach – email script here)
d) Leader Evaluation (IEHSS will send aggregate results to coach – email script here)
e) Team Coaching Evaluation by Coachees Results Summary
f) Team Coaching Evaluation by Leaders Results Summary
g) Reflected Best Self Materials (email iehss.admin@unh.edu for templates)
h) Teaching Worksheet
i) Mentee Evaluation Worksheet
j) Outcomes and Measurement of Team Coaching

Fee: $499

Description:

• Has completed requirements for Senior Coach Level 1 including updated Development Action Plan, Assessment and Development Tool and Coachee, Leader and Peer Feedback (Reflective Best Self) (templates provided).
• Has coached multiple microsystems and mesosystems in multiple contexts and health systems nationally and internationally independently for over 7 years.
• Certified LEAN Black Belt
• Collaborates with the Institute to develop supportive materials, processes and research.
• Actively advises the Institute on team coaching insights and recommendations.
• Mentors multiple team coaches, teaches in formal development programs, contributes to material and resource development.
• Participates as member of team coaching/improvement advisory groups and team coaching networks.
• Can independently facilitate and coordinate the team coaches in an improvement collaborative or organization.
• Participates as a partner in Co-Coaching (Senior to novice, Senior to intermediate, Senior/Senior)
• As a member of a research team or individually, designs a research proposal about team coaching, leadership and improvement and executes proposals, analyzes results and publishes.
• Publishes documents specific to team coaching, microsystem improvement, leadership development, outcomes and results and other topics related to population health, organizations, learning health systems in a variety of media.
• An interview, observation (team and leadership coaching and teaching) and evaluation by a selected committee is part of the process.

Templates:

a) Assessment and Development Tool
b) Team Coach Development Action Plan
c) Coaching Evaluation by Coachee (IEHSS will send aggregate results to coach – email script here)
d) Leader Evaluation (IEHSS will send aggregate results to coach – email script here)
e) Team Coaching Evaluation by Coachees Results Summary
f) Team Coaching Evaluation by Leaders Results Summary
g) Reflected Best Self Materials (email iehss.admin@unh.edu for templates)
h) Teaching Worksheet
i) Mentee Evaluation Worksheet
j) Outcomes and Measurement of Team Coaching